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Hello, you can contact our sales representatives, we will be the first time to help check the logistics information, such as specia circumstances will contact the logistics company to verify as soon as possible, as soon as possible to provide you with feedback on logistics developments
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IDXLINK mainly provides product customization and volume purchase services to resellers and operators.So how do l become a partner reseller? Product reguirements can be contacted and communicated in the following ways. Click on the Contact Us page and send a message through the message system and email address on the page. After receiving the message, we will contact you within 24 hours.
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Support: supports@idxlink.com.cn
PON ports are transparent mode, don't need to configure vlan. Other vendors such as Huawei, ZTE, fiberhome OLT also don'need to configure vlan for pon ports. just need to configure tcont, gemport, service, service-port for each onu.
You can access ONU through WAN iP. By default, it's not allowed to access from WAN, you need to set firewall level to low and enable wan access on the web. Attention: for security, please do not enable wan access.
(1)Access through AUX port: Change the aux IP to the same segment as your network, and configure the gateway.
(2)Access through uplink port: Configure VLAN, VLAN port, and iP of the VLAN, then configure default route 0.0.0.0/0.0.0.0 x.x.x.x(gateway).
ONU doesn't detect optical signal, please measure optical power by powermeter, make sure ONU rx power in range -8dBm~-27dBm.
Please make sure the firmware matches the hardware. Model id or hardware version doesn't match with the firmware, upgrade will fail.
(1)please use https to access OLT web, such as https://192.168.8.100
(2)Please use console cable to login, then check login-access rule by command "show login-access", delete the deny rule or
disable login-access function.
(3)Please check web access port by command "show web port", if it's not default port 443, please add port at the end of ip address.
(4)Please check olt version by command "show version", if it's old, please upgrade to latest version first.
By default, uplink port is 1GE mode, please input the following commands to enable 10G mode.
Login: admin
Password:******
epon-olt> ena
Password·******
epon-olt# conft
epon-olt(config)# debug mode
epon-olt(debug-mode)# set giu mode sfp+
epon-olt(debug-mode)#exit
epon-olt(config)#write
epon-olt(config)#reboot
On the official site, there are download links of al OlT models, please find the correct model of yours and download. for othe products, we don't open download link, please provide your products' firmware and hardware information and ask technician for new firmware.
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sales@idxlink.com.cn